Cyber Fraud Complaint: What To Preserve First

Preserve the record

Keep transaction references, bank messages, emails, phone numbers, profile links, screenshots, device details and a clear timeline. Preserve original files where possible and avoid editing screenshots or deleting messages before they are reviewed.

Report through an appropriate channel

Use the official reporting channel relevant to the incident and retain the acknowledgement or reference number. If money has moved, contact the concerned bank or payment provider promptly and record the time, reference and response.

Get advice on the next step

The appropriate response depends on the facts, the platform, the loss, the available evidence and the urgency. Do not share passwords, one-time codes or unnecessary personal information with anyone offering unofficial help.